100% Customer Satisfaction Guarantee Policy

At Abundant Natural Health, we stand behind the quality and care that goes into every product we make. Our team works hard to ensure your experience with us is a positive one from formulation to fulfilment to follow-up. This policy is designed to give you peace of mind when purchasing from our official online store, ensuring that if something isn’t right, we’ll do our best to make it right.

By completing a purchase on abundantnaturalhealth.com.au, you agree to the terms, conditions, and behavioural standards outlined in this policy.

Money Back Guarantee

Our Customer Satisfaction Guarantee applies to purchases made within Australia and exclusively via abundantnaturalhealth.com.au.

If you are not satisfied with an Abundant Natural Health product after two weeks of consistent use, following the application guidelines and intended purpose as outlined on the product label, you may be eligible for a return under this Guarantee.

To request consideration, please email admin@abundantproduce.com with:

  • The order number and purchase date
  • A brief description of how the product was used
  • Your feedback or reason for dissatisfaction

Once your claim has been reviewed and approved, you will be asked to return the unused portion of the product, including all original packaging and your purchase receipt, to:

Abundant Natural Health Pty Ltd
Unit 17, 79–87 Mars Road
Lane Cove West NSW 2066
Australia

Eligibility & Conditions

  • Refund requests must be made within 30 days of the purchase date.
  • The product must have been used as directed for at least two weeks.
  • Refunds apply only to full-priced products purchased directly from abundantnaturalhealth.com.au.
  • Refunds exclude any postage or shipping costs incurred when purchasing or returning the product.
  • Change of mind purchases are not eligible for a refund or return.
  • Products purchased on promotion or at a discounted price are not eligible for refund.

We value and respect our customers, and we ask for the same courtesy in return. Our staff are real people, doing their best to assist with kindness and professionalism. We do not tolerate any form of abuse, aggression, intimidation, or disrespectful behaviour toward our team. Any such conduct may result in refusal of service or cancellation of claims.

Our Commitment

We’re proud to offer simple, effective, ocean-sourced solutions that our customers can trust. If you ever have a question or are unsure how to use one of our products, please reach out our friendly team is here to help at admin@abundantproduce.com.